Now XeroChat can interact with your clients in various ways via Instagram.
XeroChat has some fantastic features and add-ons. XeroChat’s add-ons are pieces of software that can be added to XeroChat. Added to XeroChat, the add-ons increase the functionality of the features of XeroChat. Normally, a XeroChat’s add-on work for a specific feature of XeroChat. Summing up, an add-on increase the functionality of a particular feature.
Well, XeroChat has recently released an add-on called ‘Instagram Reply Enhancer’, which work for a feature called ‘Comment Automation for Instagram’. The add-on extends the functionality of the feature to the next level. The add-on and the feature together can perform some task that is much required to do the marketing of your products via Instagram account.
In this article, I will discuss what kinds of tasks the feature, ‘Comment automation for Instagram’ can perform if the add-on ‘Instagram Reply Enhancer’ is added to XeroChat.
Delete/Hide abusive comments:
The feature and the add-on can delete/hide abusive comments to keep the image of your Instagram account. Sometimes your competitors or angry customers can make abusive comments under your posts on Instagram to tarnish the image of your business. So you need to delete or hide the comments the moment they are made. But it is not possible for you to keep your eyes always on your Instagram account so that you can hide or delete abusive comments instantly.
But the feature and the add-on can perform the task on your behalf. You just have to make a setting and provide some keywords. Based on the keywords, they will detect the comment as an abusive comment and delete or hide the comments Instantly.
Delete/Hide normal comments:
Also, the feature and the add-on can delete or hide normal comments from your clients. You need to delete or hide normal comments to restrain your business competitors from taking your customers from you. Your business competitors watch your Instagram to spot your customers by comments they made. Then your business competitors send your customers private messages and sometimes succeed to steal your customers from you.
So you need to delete or hide comments without delay so that your competitors can’t spot your customers. The add-on and the feature can automatically delete or hide any comments immediately. Therefore, your competitors can’t steal your customers from you anymore.
Full account auto reply:
You have to post about your products on your Instagram account regularly to run your business. And your clients will comment under the posts to know the further information about the products. So you have to reply to the comments otherwise your customers will lose interest in your business. But replying to all comments from your clients is a very tedious and time-consuming task. And it is almost impossible for you to reply to comments instantly. On the other hand, the add-on and the feature can reply to all the upcoming comments regularly without delay. Getting reply to their comments instantly and regularly, the clients become more interested to your business and encouraged to buy products from you.
Auto comment and reply to wherever you are mentioned:
Sometimes your clients will mention you in a post or a comment to refer your business to their friends. Then it is your responsibility to reply to the post or comments where you are mentioned. You might as well reply immediately. But it is not possible for you to reply immediately to the posts or comments wherever you are mentioned. But the add-on and the feature can automatically reply to the moment you are mentioned in a post or comment.
Enable/Disable comments under any post on Instagram:
From the interface of the feature, you can easily disable comments for a specific post with just a single click. Then you can easily enable comments for the post again with just a single click.
Check all the comments of a post with a single click:
When the add-on ‘Instagram Reply Enhancer’ is added to XeroChat, from the interface of the feature, you can see all the comments on a single window with just a one click.
When the add-on “Instagram Reply Enhancer’ is added to XeroChat, you can monitor all the posts you are tagged in. Also, you can see times when you are tagged in. Moreover, you can visit the posts with just one click.
You can also check the Analytics of any post with just a single click.
The feature and the add-on can carry out some useful works themselves automatically without your supervision. Besides, with the add-on and the feature, you can check some things very easily from the interface. In one word, ‘Instagram Reply Enhancer’ and ‘Comment automation’ together can engage your customers effectively.